Terms and Conditions

Terms and Conditions

All orders accepted by Mallard Fencing are subject to these terms and conditions of sale. All descriptions and photographs on this website are only intended to give a general idea of the products, the detail and the colours may vary. Every effort has been made to ensure that the information given is accurate but we cannot accept responsibility for any errors.

1. General
All orders accepted by this Mallard Fencing are subject to these terms and conditions of sale. All descriptions and photographs on this website are only intended to give a general idea of the products, the detail and the colours may vary. Every effort has been made to ensure that the information given is accurate but we cannot accept responsibility for any errors.

2. Ordering
Orders can be placed online. Online orders will be acknowledged by email.

3. Payment
We accept payment by Paypal.

4. Delivery
Please allow 7 working days for delivery. All orders will require signature upon receipt. Any claims for shortages or non-delivery must be made within 14 days of order date. No claims can be considered after this date.
Delivery charges for fence panels are dependent on distance as determined from the shipping address postcode.
The charges are as follows (inc VAT)
Up to four miles £5
Four to six miles £10
Six to ten miles £20
Ten to twenty miles £25
Twenty to forty miles £40 for orders over £100 excl delivery
Outside of that please contact us for a quote.

5. Returns
If you wish to return the products for any reason, please contact us. All items must be undamaged. Please obtain proof of despatch. We can accept returns up to 14 days after the invoice date.

6. Refunds
A full refund inclusive of delivery charges will be given in the unlikely event of the goods being faulty. If the goods have been supplied as requested but are not required we will only be able to refund the cost of the goods. Delivery charges are non refundable.

7. Privacy Policy
Mallard Fencing does not disclose any buyers’ details to third parties. We are committed to protecting your privacy. We will never collect, nor attempt to collect, sensitive information about you without your consent. The only data collected is the key information required to complete the order which includes your name, address, e-mail, contact and payment details.

8. Cookies
Please see our page about the use of cookies on this website for full details.